Explore the potential of smart headphones, technically advanced, electronic in-ear devices that enable transmissions and communications without being tethered to a plug in the wall.

Explore the linguistic issues, from pronunciation to international interaction, that every conversation design team should consider as they develop, design and assess voice products.

There have been many examples of biased AI systems that have made headlines in the past year, ranging in application from hiring practices, to image classification, to sentencing in the justice system. These examples highlight the need for diversity in the data sets used to train our AI and in testing systems before they are deployed. In this talk, we discuss the importance of a diverse data set, some guidelines for how diverse our data sets need to be, and some testing strategies that can be employed along the way.